Return policy

At Simi Beauty we want you to fall in love every moment you experience using our collection. We take the time to handcraft each order and are committed to delivering the very best. With each small batch the highest quality and care is maintained.

Purchases made at simibeautysk.com have a straightforward 14-day return policy for any unopened or damaged products. Our products are in high demand and sell out fast.  We stand behind our products and encourage customers to try samples or our curated mini sets to make sure your skin loves it. We issue a store credit for any items returned, which can be used at any time and does not expire.

All Gift sets, including travel sets, discovery sets, samples and gift cards are a final sale. 

We appreciate your trust in Simi Beauty and are always here to serve you with the upmost integrity. 

Need additional service? Reach out to care@simibeautysk.com. We would love to offer you expertise advice on your skincare products and routine. We can also set up consults to help you make your selection. 

We unfortunately do not accept international returns.

Processing a refund

A return of any unopened and unused product has a restocking fee of 15% and we do not cover return shipping. Once we receive the returned item, our team will ensure it meets the return requirements. Please allow 7 business days for us to process your return. 

Please email us with the reason for your return request at care@simibeautysk.com with your order number and product you wish to return. 

A store credit will be issued for your order less the restocking fee. 

For damaged products please contact us at care@simibeautysk.com within 48hrs of receiving your order. Details and directions on how to proceed will be provided via email.